Return & Exchange Policy

Surbhi Shop is highly concerned about payment procedures security for manufacturers, sellers and buyers.
Before you return a SurbhiShop.Com product, please take a moment to understand how our products are made. All our products are branded in rural India and international , resulting in each product being unique and slightly different from each other.
Let’s not think of an irregular weave or print or a stitch as a defect. Handloom by definition means a glorious uncertainty when it comes to uniformity.
In spite of these variables, at SurbhiShop.Com we stand behind the quality of our products and we will replace the product free of cost if you are not satisfied with your purchase for any reason. Please read below our return & exchange policies before you return any item. You will also need to enclose the return form with the items you wish to return. This form can be downloaded by clicking on the link below
Returns & Exchanges Form
Please note that Exchange or Refund will not be made against the following items, unless there is a quality issue:
1)Clothing
2)Inner wears
3) Shoes or sandals
4)Product don’t have a refund code
Eligible for Refund, in case Delivered Products:
Was delivered in a physically damaged condition
Has missing parts or accessories
Is different from what was ordered